Virtual Assistant

Learn from Beginner to Intermediate level

Duration: 3 months

Unit: 6 units

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Why take this course?

Learn real-world VA skills for remote work

Master admin tools like Google Workspace and Trello

Build service packages and attract global clients

Start freelancing with confidence

Course overview

This course equips you with virtual assistant skills for administrative, content, customer support, and scheduling tasks, along with client onboarding and remote communication

title

Hands on learning

Comprehensive curriculum

Supportive community

Certificate of completion

Course content

Unit 1 - VA Essentials

Define VA scope & service niches

Set up home office tools efficiently

Master time‑tracking & invoicing

Establish clear client communication

Unit 2 - Administrative Support

Manage calendars & inboxes

Coordinate travel & meetings

Create professional documents & slides

Maintain digital filing systems

Unit 3 - Social & Content Tasks

Schedule posts with Hootsuite/Buffer

Draft basic blog posts & emails

Design quick graphics in Canva

Monitor comments & respond

Unit 4 - Customer & Sales Support

Use CRM tools (HubSpot, Pipedrive)

Process orders & refunds

UHandle live chat & ticket systems

Upsell & cross‑sell politely

Unit 5 - Business Growth & Ethics

Price services & negotiate retainers

Draft contracts & NDAs

Uphold data privacy & security

Build testimonials & referrals pipeline

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With the best and experienced mentors

We pride ourselves on having the best and most experienced mentors in the industry. Each mentor at MERP academy is carefully selected based on their extensive industry experience and their dedication to guiding and inspiring students making their learning journey truly exceptional

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Top reviews of what our students are saying

Oreoluwa

Oreoluwa

(How this course has affected me) I can now comfortably design on photoshop, not to say i have attained, or I am a pro, I am most certainly not, but I know the basis and it’s solid foundation to start my graphics design journey on photoshop and I am really grateful I paid for This. (Money no burn)

Emmanuella

Emmanuella

It was an amazing experience to me. At first designing was a bit messy on my part but getting to be in this fantastic Academy, became a sure purpose. I am glad to be part of this great platform. The tutors are actually the best, I must say Thumbs up to you all. Thanks for this great knowledge

Collins Nweke

Collins Nweke

The curriculum was well-crafted, covering all aspects of product design, from fundamentals of UIUX designs, all the way down to designing my own projects. I loved how we were always challenged to do several designs this really helped improve my knowledge in design thinking as well.

Funmilayo

Funmilayo

Photoshop was a bit scary software for me before. This class really helped boost my self confidence with photoshop. I was able to create some designs nicely. The tutor was also always ready to respond whenever I needed help. I recommend this academy for anyone that wants to learn how to design effectively

Jibs

Joining MERP academy is the perfect way to learn any skill, anywhere. With our state-of-the-art learning tools and resources, you can master any skill at your own pace.

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